Resume

Kevin J. Burton kevinburton68@gmail.com 990 fox bend way • Prosper, tx 75078 • 949-292-1976

Proficiencies
	•           Strong leader who always is looking to improve •           Demonstrated key account generation •           Exceptional interpersonal skills; works well with all individuals •           Driven to achieve goals and retain current client accounts
Experience
	10/2013 – Present                                                                                     Drivers Edge           Assistant General Manager Exceed daily sales goals of $5,000.00 by executing B2C Strategically acquire, follow through & close sale Increase overall store sales by 20% Recognized Top five sales specialist Implemented Customer VIP Managed sales reports daily, weekly and monthly Reported directly to CEO/Owner
	09/2015 – 01/2016                                                                                   Global PG&E           Junior Consultant/Sales Floor Manager Exceeded $160,000 net in just 3 months Strategically created lead generation & set up sale for close Executed sales training for the teams Promoted 2 weeks after start date based on executed performance Pursued Bachelor’s degree during employment
	05/2015- 09/2015                                                Full time college courses elected 18 credits  09/2014 – 05/2015                                                                                           Clearlink  Sales          Inside Sale Representative Top tier for revenue per call by executing $325- $500 per sale Exceed expectations for sales conversion rate B2C Committed to outstanding customer service Top of my training class in sales Pursued Bachelor’s degree during employment 02/2012 – 10/2013                                                                                             Pep Boys Sales Committed to giving outstanding customer service   Exceeding Sales Goals 12 months in a row               Builds and Strengthens Relationships for repeat business Runs opening and closing duties Established 10 new accounts Awarded 3 Merit Increases in 1st year and a half of employment Consistently exceeded daily sales targets with an average of $1500 in sales each day Promoted  Fleet Mgr @ 8 mths - Ast Sales/ Service Mgr @ 12 mths - Service Mgr @16  mths Cross-sold services at a rate of 30%, upgrading customers to higher product packages Successfully service customers in person, on the phone and through visits. 10/2011 – 12/2011                                                                          Zagg Invisibleshield        Sales Demonstrated use and operation of products to customers Processed sales & placed special orders & verified all product standards were maintained Opened and Closed including counting cash, and creating staff assignments 02/2010 – 02/2012                                                                          Vivint                                 Sales                 Welcomed new customers and conducted sales by phone Provided customer service and policy issues Managed quality communication, customer support & product representation with each customer Trained new employee in class on software 11/2003 – 7/2005                                                                                 McDonald's                      Sales Shift Manager Trained new sales crew, instilled responsibilities & expectations & motivated & cross-trained Resolved conflicts and concerns between crew and customers as well Maintained up-to-date store policies including payments, returns/exchanges, etc. Prevented store losses using awareness, attention to detail and integrity Created new processes and systems for increasing customer service satisfaction Developed relationships and earned reputation for exceeding sales goals 10/2004 – 04/2010                                                                               All Star Events Event Sales Lead Sold through assisting guest with making menu choices and venue choices Customer service and greeting customers and guests at scheduled events Served all food courses and beverages to guests at their event Communicated in timely manner with kitchen staff on customer allergies, dietary needs, etc. Cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, etc. Followed up with customers as to guest satisfaction and suggestions Completed opening and closing checklists according to set standards for such planned events
Education
	2012-2015                               Utah Valley University                                       Orem, UT §   Communications: Emphasis in Public Relations §   Graduated with Honors.
Achievement
	Honor Roll, Eagle Scout, Most Outstanding Lineman